In short
- We provide procedural and technical help: preparing requirements and submitting requests online.
- We do not give legal advice, draft memorandums or claims, or plead before the courts.
- You receive a quote before we start, and government fees are shown separately from the service fee.
- Timeframes are estimates. Whether a request is accepted, and its result, is up to the relevant authority.
A summary for convenience. The full text below prevails in case of any difference.
Service definition#
Anjizk is an independent e-services helper. It is not part of the Ministry of Justice or the Najiz platform, and does not represent any government body. Its services are limited to procedural and technical help: preparing requirements and submitting requests online, within the permissions available for each service.
What the service does not include#
- Giving legal advice, or an opinion on the subject of a dispute.
- Drafting statements of claim, memorandums, objections or any legal content. These are prepared by the applicant or their licensed lawyer.
- Representation or pleading before courts or judicial bodies.
Client obligations#
- Providing correct and complete data and documents. The client is responsible for their accuracy.
- Approving requests through Nafath (National Single Sign-On) when needed, and never sharing the password with anyone.
- Responding to requests for missing items on time, especially for requests with a statutory deadline.
Prices and fees#
Anjizk prices cover only the services provided. Government fees are shown separately and paid to the relevant authority. A quote is sent before we start, and work begins only after the client approves and payment is complete.
Timeframes and results#
Timeframes stated on the website are estimates and depend on complete requirements and on the procedures of the relevant authority. Anjizk does not guarantee that a request will be accepted or its result, as that is up to the relevant authority.
Cancellation and refunds#
Cancellation and refund requests are subject to theCancellation and refund policy.
Contact#
For inquiries and complaints, please visit the contact and complaints page.